Support

Able Data offer a comprehensive range of specialist support services using experienced engineers.

Structured Cabling Housekeeping

Able Data provides infrastructure support services, where a cabling engineer visits site on a regular basis to perform house keeping duties. The service ensures that the building infrastructure is always maintained to a professional standard reducing faults and the time to implement moves & changes.

Picture of a Van

Typical house keeping activities will include:

  • Tidy of patch frames & desk cabling
  • Trouble shooting infrastructure fault reports
  • Un-patching and retrieval of unused network ports
  • Update/checking of infrastructure documentation
  • General tidy of the computer rooms and patch cords

Where the cabling infrastructure has been left unmanaged for a long period, it is not unusual to get to a state where the patch frames are almost un-maintainable and every new patch can cause trouble. Able Data will be delighted to quote for a one-off tidy up, restoring the patching to a tidy and maintainable state.

Moves & Changes

Able Data offers a range of Moves & Changes services, from simple patching to an entire computer equipment planning and moves service. After more than fifteen years demanding experience of moving trading floors, Able Data will guarantee 100% serviceability on ‘Monday morning’.

The service will be customised to the client requirements and may include any combination of the following:

  • Moves of from 1 to 200 users
  • Moves at weekends or overnight
  • Offices and/or Data Centres covered
  • Patching (including Intelligent Patching Systems)
  • Move & Re-testing of Telephones, PCs, Computer Servers, Printers etc
  • Planning service to organise complex moves before they take place
  • Audit of existing equipment and services to allow planning of moves & resources. Results will neatly presented in electronic format.

TV/Satellite System Maintenance

Able Data maintain and repair TV/Satellite reception systems so they continue to provide high quality signals throughout the building. Whether affecting an entire site or just one user, Able Data will repair it.

Cover includes:

  • Support of TV distribution system from the aerials & dishes on the roof through to the tenant/user outlets.
  • Next working day call out (other services are available)
  • Faulty equipment will be repaired or replaced as required
  • Regular scheduled visits to check and tune system levels
  • General advise for system usage and add-ons
     
Bermondsey Square
Denham Gardens
Vincent Square

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